Privacy Policy

Our Commitment to Your Privacy

At Heartwood Wellbeing, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

• Contact Information: Name, email address, phone number when you contact us
• Service Information: Details about the services you're interested in or have received
• Website Usage: Information about how you use our website (with your consent)
• Health Information: Relevant health information shared during consultations (with explicit consent)

How We Use Your Information

• To provide and improve our holistic therapy services
• To communicate with you about appointments and services
• To ensure the safety and effectiveness of our treatments
• To comply with legal and regulatory requirements
• To improve our website and services (with your consent)

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All health information is treated with the highest level of confidentiality and stored securely.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Data portability
• Withdraw consent at any time

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Last Updated: January 2025
This Privacy Policy may be updated from time to time. We will notify you of any significant changes.